Welcome to Metropolis Collectibles Corp. & Metropoliscomics.com (collectively referred to as Metropolis Collectibles). Before becoming a member, you must read and accept all the terms, conditions and general principles in this User Agreement, which becomes effective immediately upon acceptance. Please note that the term "Buyer" as written in this User Agreement refer to you, and your obligations hereunder.
Without limiting other remedies, Metropolis Collectibles may limit, suspend, or terminate our service and user accounts, prohibit access to our website, remove hosted content, and take technical and legal steps to keep users off Metropolis Collectibles if we think they are creating problems, possible legal liabilities, or acting inconsistently with the letter or spirit of our policies.
By making an offer and/or buying an item, you create a binding and enforceable legal contract between you and Metropolis Collectibles to pay for the items within 7 days of the agreed purchase under the terms and conditions of the User Agreement. After purchasing an item, the item will appear in the "Shopping Cart", from which you must complete your order by clicking on "Proceed to Checkout" and following the prompts for the checkout process. Metropolis Collectibles suggests waiting up to 5 days after your first purchase to checkout, this way you can have all your items on one invoice with one shipping/handling charge.
Please note that all prices are in U.S. currency, and do not include shipping, handling or insurance. Sales tax will be added to your invoice if applicable, for more information about sales tax please click here. Metropolis Collectibles accepts Visa, Master Card, Discover, AMEX, PayPal, checks, money orders, ACH, and wire transfer. Metropolis Collectibles does not accept credit cards or PayPal for orders or cumulative outstanding balances above $2,500. Please note we cannot accept checks from non-U.S. banks, as Metropolis Collectibles incurs additional expense in depositing them. Please make out checks to "Metropolis Collectibles, Corp." and note your invoice number in the memo field.
Please mail your check or money order to:
Metropolis Collectibles, Corp.
36 W 37 ST, Fl. 6
New York, NY 10018
Payment must be received within 7 days of the agreed purchase. Failure to make payment in the time specified may result in the cancellation of your order, cancellation of your member account, and your orders and bids may not be processed in the future. If your payment method fails, we reserve the right to collect fees owed using other collection mechanisms (this includes charging other payment methods on file with us, retaining collection agencies and legal counsel).
All credit cards are subjected to our merchant processor's verification system. In the event that our merchant processor is unable to verify the information you have provided with your credit card, Metropolis Collectibles may require additional steps to verify your identity. If Metropolis Collectibles is unable to verify ownership of your credit card, payment must be made in PayPal, cash, check, money order, ACH, or wire transfer. If paying by credit card, please note that we cannot ship orders to an address that is not on file with your credit card company. If paying by PayPal, please note that we cannot ship to an unverified address. All fee-bearing payment types such as credit card or PayPal will incur a surcharge of 3%. Payment by cash, check, money order, ACH, or wire transfer will not incur a surcharge. This fee only applies to fee-bearing payment types such as credit cards or PayPal, and does not exceed Metropolis Collectibles’s cost of processing.
By making an offer, you are creating a binding and enforceable legal contract to purchase the item if the offer is accepted, and will be bound by the terms listed above. All offers expire after 48 hours. If the offer was not accepted within the allotted time period, the offer becomes null and void.
From the time Metropolis Collectibles receives your payment, please allow up to 2-3 weeks for your items to be shipped.
Metropolis Collectibles does not store all items on premises during the period they are listed for sale. Immediately upon your agreement to purchase an item, the item will be transported to Metropolis Collectibles within 7 days. Metropolis Collectibles will then review and process the item(s) you purchased, and ship your order. Your shipping and handling charges will be determined based on the weight, insured value, and shipping destination of your order. If you have any special requests or special delivery instructions, please contact us. We prefer to ship with and recommend FedEx, although USPS options are available. Orders valued over $400.00 will require an adult signature on delivery.
All duties and taxes levied on shipments are the responsibility of the buyer. Metropolis Collectibles shall not be liable for any loss caused by or resulting from seizure or destruction under quarantine or Customs regulation, or confiscation by order of any Government or public authority.
Upon shipment of your order a notification will be sent to your email on file. Any request for shipping verification, or filing a claim for an undelivered package, must be made within 30 days of shipment.
If you have any questions or concerns about this policy, please feel free to e-mail us at [email protected], or call us at 1.800.229.6387 or for our Intl'l customers call us at 001.212.260.4147.
We're certain you'll be happy with your merchandise. We take extra care to fully describe our items, including any flaws. If you have any questions regarding any of the items you are ordering, please email us at: [email protected] before placing your order. If the rare occasion arises where you feel you must return an item, please contact us for return instructions within ten (10) days (by phone or email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund or credit for your item if returned in the same condition as it was when originally sent to you, excluding shipping, handling, and insurance costs. Any payment surcharges applied to your order during payment are non-refundable. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return.
When returning merchandise, please ship your books in the same packaging Metropolis used to send your order. Be sure all cardboard slabs are taped tightly to prohibit movement of the books between them. Insurance and delivery confirmation of returns is entirely your responsibility. Books returned to Metropolis in packaging other than our own or in packaging that has not been taped and sealed sufficiently will not be accepted. If you’ve any questions about this policy and how to pack your books, or if our packaging was damaged in transit to you, please call (800) 229-6387 before shipping your return.
Please note, all "in person" sales (conventions, in office, etc.) are final. There are no returns, refunds, credits, exchanges accepted on "in person" sales. No returns will be accepted on CGC or 3rd Party Graded items, Group lots, Original Art, Memorabilia, and Video Games.
Please also note, there are no returns on Time Payment orders for any reason. If you would like to view items in which you are interested before making a Time Payment agreement, you may set up an appointment to visit the gallery or request scans.
Please note all sales of comic books noted as graded by the Comic Guarantee Corporation and sealed in the CGC protective plastic casing, or any other sales of comic books graded and sealed by a 3rd Party Grader, are final.
Although the following is very rare, due to the nature of the acrylic CGC holders, minor chipping and cracking of the holder may occasionally occur during shipping. Metropolis Collectibles takes great pains to pack comics in a careful and protective manner, and our packaging methods have been painstakingly tested with FedEx to ensure we meet the highest standards of safety and stability. However, as cracking and chipping on CGC holders is quite common, Metropolis Collectibles cannot guarantee the condition of the CGC holder. Metropolis Collectibles cannot accept returns on CGC books due to holder damage that does not affect the grade, value or condition of the comic itself.
We take extra precautions to pack our orders to prevent damage and breakage. If despite our efforts your order does arrive damaged, please do the following: If your order was delivered by FedEx, please contact Metropolis Collectibles for instructions. If your order was shipped by U.S. Mail, take the entire order (all contents and all original packing material) to your local Post Office to file a claim. The U.S. Post Office will send the claim to us for processing. Do not repack and do not mail the damaged items back to us. This will void the U.S. Post Office insurance and we will not be able to give you a refund.
All comics are carefully and strictly graded by Metropolis Collectibles under the supervision and guidance of owners Vincent Zurzolo and Stephen Fishler, who were instrumental in devloping the 10-point grading system currently in use throughout the industry. Metropolis can not guarantee that CGC or other dealers will always agree with the grade Metropolis has given a book. Under no circumstance does Metropolis take a return based on a difference of opinion from another dealer or CGC. Customers have 10 days to return any raw comic if dissatisfied with the comic or grade (see return policy, above).
Metropolis guarantees that only books described as restored are restored. Before buying please read the comments field for the comic(s) you are interested in. In the rare case you discover a book Metropolis sold you as unrestored is restored Metropolis will give you a 100% refund within the first 30 days. After 30 days Metropolis offers a store credit redeemable toward any comic book purchase. This policy does not extend to any books that contain comments indicating any type or form of restoration. We consider books graded by CGC and placed into a blue, Universal holder to be unrestored. Customers are responsible for any expenses incurred in the discovery of restoration or shipping costs.
Metropolis Collectibles cannot guarantee continuous or secure access to our services, and operation of the Sites may be interfered with by numerous factors outside of our control. Accordingly, to the extent legally permitted, we exclude all implied warranties, terms and conditions. We are not liable for any loss of money, goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of Metropolis Collectibles's services.
Regardless of the previous paragraph, if we are found to be liable, our liability to you or to any third party is limited to the greater of (a) the total fees you paid to us in the 12 months prior to the action giving rise to the liability, and (b) $100.
You will indemnify and hold Metropolis Collectibles (and our officers, directors, agents, subsidiaries, joint ventures and employees), harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.
If you have a dispute with one or more users, you release Metropolis Collectibles (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. If you are a California resident, you waive California Civil Code §1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."
MEMBERS MAY CLOSE THEIR METROPOLIS COLLECTIBLES ACCOUNT AT ANY TIME. THE OBLIGATIONS OF THIS AGREEMENT SHALL SURVIVE TERMINATION.
No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.
Metropolis Collectibles reserves the right to make changes and corrections to any of the content or programs available at this Website, at any time, without notification. We do not guarantee the accuracy of any information available, and disclaim all liability for any inaccuracy, omission, or error. Metropolis Collectibles reserves the right to terminate any section or service at its discretion without notice, or to terminate Your right to access or use Website without notice or explanation.
Except as explicitly stated otherwise, legal notices shall be served to the email address you provide to Metropolis Collectibles during the registration process, or as updated in your Profile. Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you legal notice by mail to the address provided during the registration process. In such case, notice shall be deemed given three days after the date of mailing.
THIS AGREEMENT SHALL BE GOVERNED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK. ALL DISPUTES UNDER THIS AGREEMENT SHALL FIRST BE ADDRESSED THROUGH NON-BINDING MEDIATION IN THE STATE OF NEW YORK THROUGH MEDIATORS APPOINTED BY THE ASSOCIATION FOR CONFLICT RESOLUTION. IF THE DISPUTE(S) CANNOT BE RESOLVED THROUGH NON-BINDING MEDIATION, THEY SHALL BE RESOLVED BY ARBITRATION BEFORE A PANEL OF THE AMERICAN ARBITRATION ASSOCIATION LOCATED IN NEW YORK CITY. ALL PARTIES CONSENT TO THE JURISDICTION OF SUCH ENTITY, AGREE TO ACCEPT SERVICE OF PROCESS BY MAIL, AND HEREBY WAIVE ANY JURISDICTIONAL OR VENUE DEFENSES OTHERWISE AVAILABLE TO IT.
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Metropolis Collectibles's failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this Agreement.
This Agreement constitutes the entire agreement and understanding between the parties with respect to the transactions contemplated on Metropolis Collectibles. Neither party shall be liable to the other for any special, consequential or incidental damages.